Rco. TalentRetained support
Expert capacity,
when you need it.
A set number of hours each month from our in-house support team, for ongoing work, overflow and busy periods.
Retained support
Book our in-house support team for a set number of hours each month. It is run by a dedicated department within the group, focused entirely on supporting our clients.
Retained support suits businesses that need reliable, skilled help without a full-time hire, or extra capacity alongside an existing team.
What we cover.
Retained support is available for specific services.
WordPress development
New builds, updates, fixes and improvements across your websites.
Website maintenance
Updates, monitoring, troubleshooting and handling support requests.
General marketing
Content creation, social media management and graphic design.
Terms.
Simple, flexible and easy to try.
Minimum commitment
From 40 hours a month.
Trial
A trial of up to 20 hours, so you can see how we work and the value we bring.
Who manages the work
Our team lead allocates the right people from our in-house team and oversees delivery.
Need more?
Move to a dedicated specialist at any time as your needs grow.
In practice.
Examples of the work our in-house support team handles.
Design & development
A member of our support team handles web design and development across a portfolio of 140+ websites, from new builds to ongoing updates.
Graphics & social media
Our support team produces social media content, ad creatives and graphic design for multiple clients, keeping them consistent and on brand.